REFUND/CANCELLATION POLICY
WHAT IS THE CANCELLATION POLICY?
Holding deposit / cancellation fine print
By holding or reserving an rental with Parker Real Estate, you accept and agree to the relevant cancellation policy and to any additional terms and conditions that may apply to your reservation of a residential or commercial rental. The general
cancellation policy of each potential renter is made available on our website’s information pages and is often expressed during the application process, as well as the approval/confirmation email. Please note that certain rates/fees are not eligible for cancellation, refund or change. Please check the (how to reserve a rental) details of your property of choice thoroughly prior to making your reservation. Please note that a Rental Reservation requires a down payment (wholly or partly) prior to moving in.
Our Cancellation policies may vary per property in your rental reservation confirmation as may be applied by Parker e.g. in
respect of security deposit/additional occupants/ pets/cards accepted). Late payment or insufficient funds are for your own risk and account and you shall not be entitled to any refund amount unless Parker agrees or allows otherwise under its cancellation policy.
If you wish to review, adjust or cancel your agreement prior to moving in, we recommend that you read the cancellation policy carefully prior to making your rental reservation and remember to make future payments on time as may be result in penalties or late fees.
If you would like to reschedule or change your move-in date, make sure to (timely/promptly) communicate this with us so we know when to expect you to avoid inconveniences. Our customer service department can help, should you need further information with reserving a residential rental. Parker does not accept any liability or responsibility for the consequences of your cancellation.
By completing the application process and paying a holding fee or deposit, you agree to receive (i) a lease agreement with
anticipated move-in date, (ii) approval email and (iii) a receipt for payment.
Due to the continuous update and adjustments of rental availability, we strongly suggest to make screenshots when making a holding deposit to support your position (if needed).
There are two(2) cancellation policies for tenants which the landlord can select, at his/her own discretion:
For Rentals Only
1) The Holding deposit is not refundable 7 working days after the payment has been made and applicant approved: Once a holding deposit is made, the place is taken off the market and may result in loss of business if a tenant changes his/her mind after 7 working days.
2) Notice of early termination of contract term: The security deposit is not be used as last month rent and may be
forfeited for early termination or cancellation unless discussed and agreed upon in writing between the Landlord and
tenant.
For Sale Only
1) DEPOSITS: A deposit is usually made upon signing a Agreement for Sale between a vendor and purchaser. If either parties choose to cancel the transaction after the AFS is signed, this may result in loss of deposit base on the discretion of the conforming party.
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REFUND CONDITIONS
For a 100% REFUND, we must be satisfied that: You have terminated our engagement in writing within 7 days of the date of the deposit.
For a 50% REFUND, we must be satisfied that: You have terminated our engagement in writing after 8-14 working days of the date of the deposit but less than 1 months; and no Agreement was signed.
There would be NO REFUND in the following circumstances:
You have terminated our application in writing after 1 month of the date of the deposit.
You have terminated our application in writing after an agreement was signed.
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TIME-FRAME FOR REFUND
Refunds shall be processed and credited to the clients account within 14 working days from the date of termination of our agreement.
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METHOD OF REFUND
Refunds shall be applied electronically via online bank transfer or cheque.